Volunteer Transport Software

Software for good neighbours who care

GNTM helps volunteer groups organise lifts to medical appointments, befriending visits, and everyday essentials — seamlessly, securely, from any device.

Request a Free Demo See Features
MM
Incoming request · just now
Margaret Murray needs a lift
Pending
12 Elm Close
Broomfield Hospital
Appointment 10:30 AM · Tuesday 13 May
Volunteer matched Confirmed
JH
John Harris
Available · 0.8 miles away
50+active groups
24/7availability
99.99%uptime
GDPR Compliant
Encrypted
24/7 Answering Service
Any Device, Any Browser
What GNTM does

Everything your group needs, nothing it doesn't

Built specifically for Good Neighbours schemes — not a generic booking tool shoe-horned to fit.

Transport Booking

Log requests from phone or in-person, match to available volunteers, and confirm journeys in seconds. Double-booking checks built in.

Volunteer Management

Full register of drivers and helpers with availability and preferences. Volunteers can log in to view their trips and pick up unallocated ones.

Out-of-Hours Service

A routable 0800 number and answering service mean clients are never left without support — even when the office is closed.

Befriending & Odd Jobs

Beyond transport — track befriending visits, shopping runs, prescription collections, gardening, paperwork help, and more.

Reports & Accounting

Reports for funders and trustees — mileage, trip counts, volunteer time, income and expenditure. Export to Excel at any time.

Email & Calendar

Request emails to all or specific volunteers. Confirmed trips can be emailed with calendar attachments volunteers add to their own diary.

Getting started

Simple by design

GNTM works like a paper-based system — but faster, safer, and accessible from anywhere.

Client calls in

A client or carer phones your group. Staff log the request — date, time, and destination — directly into GNTM.

Volunteer matched

GNTM identifies available drivers nearby. A quick call, text, or email confirms their availability.

Journey confirmed

Both parties receive confirmation. The booking is saved, the diary updates, and the trip appears in the volunteer's list.

Trip completed

Mileage is recorded, expenses are logged, and everything feeds automatically into your reports.

Pricing

Transparent, affordable pricing

A simple fixed price based on your group's annual arrangements. No per-trip charges, no hidden fees.

Under 500 trips/yr
£50
per year
or £30 every 6 months
  • Full booking system
  • Volunteer register
  • Client database
  • Basic reporting
  • Any-device access
  • Email support
Get started
Most groups
500 – 1,000 trips/yr
£150
per year
or £90 every 6 months
  • Everything below, plus:
  • Out-of-hours answering
  • Befriending & task tracking
  • Advanced reports & exports
  • Mileage & expenses
  • Phone & email support
Request demo
Over 1,000 trips/yr
£300
per year
or £180 every 6 months
  • Everything included
  • Unlimited volunteers
  • Priority support
  • Custom development
  • Data import assistance
  • Full accounting module
Contact us

Setup: £40 one-off. If you have existing data in Excel or another system, we can negotiate importing it for you. Custom development is possible if it would benefit all users.

In their own words

Trusted by communities across the UK

“

Having all the required information in one place at the click of a mouse is so much easier when recording trips. Before we had GNTM reports that the group needed to write took over 4 hours to put the information into the required data sets. Now, using GNTM it takes seconds to obtain the same information.

JT
John Talbot
Chair, Stotfold Good Neighbour Group
“

Our old system ran on an ageing laptop and required the same data to be repeatedly typed in. Now we can set up a trip with no more than half a dozen keystrokes and a few mouse clicks. Best of all it doesn't require a dedicated computer — just any device with Internet access, even a mobile phone!

RE
Rod Edwards
Chair, Ringwood Good Neighbours
“

One of the main benefits of using GNTM is that the information is held in one place and all relevant parties have access to what they need. I am confident in saying that our Volunteer Transport Service wouldn't have run so smoothly without Brian's support.

EG
Elaine Gamm
Friends of Fareham Community Hospital
The King's Award for Voluntary Service

Stotfold Good Neighbours receive the highest honour for UK volunteer groups

On 10th April 2026, the Stotfold Good Neighbour Group was presented with The King's Award for Voluntary Service — equivalent to an MBE and the most prestigious recognition a volunteer group in the United Kingdom can receive.

Equivalent to MBE 10th April 2026 Awarded for life
KAVS ceremony — Stotfold Good Neighbours
The award ceremony, 10 April 2026
KAVS ceremony — receiving the crystal and certificate
Receiving the KAVS crystal and certificate
KAVS ceremony — Stotfold Good Neighbours group photo
The Stotfold Good Neighbours team
About the award

The UK's highest award for volunteer groups

The King's Award for Voluntary Service was created in 2002 during the Queen's Golden Jubilee to celebrate outstanding volunteer-led organisations across England, Scotland, Wales, and Northern Ireland. Renamed following the accession of King Charles III, the Award continues its tradition of celebrating the dedication, innovation, and compassion of volunteers nationwide.

Recipients receive a certificate signed by The King and a domed glass crystal, presented by the local Lord Lieutenant. Two representatives from each awarded group are also invited to attend a Royal Garden Party at Buckingham Palace.

Learn more at kavs.dcms.gov.uk →

300+Stotfold clients helped
40+active volunteers
2010group founded

“GNTM has made the administration of our support line so much more efficient, we thoroughly recommend it.”

Wendy Craig

Chair, Stotfold Good Neighbour Group

The people behind GNTM

Small team, big impact

We all work from home — keeping overheads down and passing those savings on to you.

Brian Jones
Brian JonesFounder & Lead Dev

Over 25 years as a Database Developer and IT Manager. Brian drives for two local Good Neighbours groups, giving him first-hand insight into what really matters.

Alex Wilkes
Alex WilkesProduct Manager

10 years of development and design experience across startups, SMBs, and enterprises. Alex brings a sharp eye for making software genuinely usable.

Matt Childs
Matt ChildsSoftware Engineer

A Software Engineer with 10 years of experience building modern web apps supporting thousands of customers across over 20 companies.

Data & security

Built for GDPR compliance from day one

If you're a small charity, careful with your data, and not using it for marketing — you're safe. GNTM makes it simple.

  • Minimal data collectionJust name, address, and visit records — no more than needed.
  • Automatic anonymisationOld data is anonymised, not deleted — trip records remain but personal details are removed.
  • Secure login & change trackingEvery change logged — who, what, and when. Role-based access for all users.
  • Daily backupsAutomatic daily backups plus the option to create your own local copies at any time.
Data you can trust

Client records, volunteer details, and booking histories — safe and private.

UK GDPR HTTPS Role-based access Auto backups Data anonymisation
Get in touch

We'd love to hear from you

Whether you want a demo, have a question, or just want to know if GNTM is right for your group.

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Other ways to reach us

Freephone
number given to clients
Free from mobiles & landlines
Email
address given to clients
We reply within one working day

Office hours

Monday – Friday9:00 – 17:00
Saturday10:00 – 13:00
SundayClosed

24/7 answering service for existing clients.

Want to see it in action?

Book a free demo — Zoom, in-person, or a hands-on demo site you can explore yourself.

Request a free demo →